To place an order, click the "Add to Cart" button on the product page, then view your cart and click the "Buy" button. You can complete your order by filling in the required information on the payment page.

Your order is confirmed after the payment process is completed. Once approved, you will be notified by e-mail.

Your order is confirmed after the payment process is completed. Once approved, you will be notified by e-mail.

To cancel or change your order, please send an e-mail to iletisim@kedygurumi.com as soon as possible. Cancellation or changes can be made before your order is shipped.

Shipping is free for orders over 1500 TL. For other orders, shipping costs are calculated at the time of ordering and displayed on the payment page.

Once your order is confirmed, it will usually ship within 3-7 business days. Once it has been shipped, you will be sent a tracking number.

You can exchange the product you purchased by contacting iletisim@kedygurumi.com within 7 days from the date of delivery. The products must be in their original packaging and unused.

In case of return, the shipping fee belongs to the customer. However, in case of wrong or defective product shipments, the shipping fee is covered by our company.

You can pay with credit card and debit card in our store. Thanks to these payment methods, you can shop safely and complete your transaction with a payment option that suits your needs.

Yes, your payment information is completely secure. Payments made with iyzico are made through a secure and encrypted system. In this way, your credit card or bank card information cannot be seen or stored by third parties. The highest security standards are applied to protect your personal and financial information during the payment process.

If you experience any problems during the payment process, we recommend that you first refresh your browser and try again. You can check your browser settings, clear your history and try again. If the problem persists, you can contact our store's customer service team. Our customer service will help you solve your payment problems and make your shopping experience seamless.

No, it is completely free. You can become a member instantly via the iyzico mobile application or by clicking here.

Pay with iyzico, the easiest form of payment, allows you to make payments quickly and securely, either with your balance, your bank card or by money transfer/EFT method.

iyzico balance is the amount that allows you to shop without needing a credit card. You can load money into your iyzico account via our mobile application, spend it as you wish, and withdraw the amount in your balance to your bank account if you wish.

After clicking on the “Load Money” option in the iyzico mobile application, you can see the options “Load Money with Card” and “Load Money with EFT/Transfer”. If you want to load money into your account with your card, you can click on the “Load Money with Card” button and enter the amount you want to load. Then, you can continue the transaction by selecting one of your registered cards or you can add a new card and load money. All transactions you make with your card are reflected in your balance instantly, 24 hours a day, 7 days a week.

If you want to continue with the “Load Money via EFT/Bank Transfer” option, you can select your bank account and enter the amount you want to load. The balance loads you make via EFT/Bank Transfer are reflected in your balance instantly.

The money you add to your iyzico balance with your card or via EFT/Money Transfer is instantly reflected in your balance.

You can currently use your iyzico account balance on tens of thousands of sites. However, very soon, we will enable you to make payments with your balance on all websites that use the iyzico payment infrastructure.

By clicking on the “Withdraw Money” option from the iyzico mobile application, you can enter the amount you want to withdraw. Then, you can complete the withdrawal process by entering the IBAN you want to send the money to. The amount you withdraw will be reflected in your bank account within the following business day.

By downloading the iyzico mobile application, you can track your returns and get 24/7 live support if you have any questions.

The refund will be transferred to your account as soon as your request is approved.

No, all transactions you make in your iyzico account are free.

No, all transactions you make in your iyzico account are free.